Fix PS5 Remote Play Not Working: Easy Solutions & Tips

11 min read 11-15- 2024
Fix PS5 Remote Play Not Working: Easy Solutions & Tips

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If you're a proud owner of a PlayStation 5, you might have already tried out the Remote Play feature, allowing you to stream your games on various devices. However, it's not uncommon to encounter issues with this feature. If you're facing difficulties getting your PS5 Remote Play up and running, you're in the right place! In this article, we’ll explore various solutions and tips to help you fix PS5 Remote Play not working issues. 🎮✨

Understanding PS5 Remote Play

PS5 Remote Play is a fantastic feature that enables you to play your favorite PS5 games on a variety of devices, such as smartphones, tablets, or PCs. With Remote Play, you can access your PS5 remotely and enjoy your gaming experience wherever you are. However, several factors can affect the performance of Remote Play, including network settings, device compatibility, and software issues.

Common Issues with PS5 Remote Play

Before diving into the solutions, let’s highlight some common issues that players face when attempting to use PS5 Remote Play:

  • Connection Problems: Difficulty connecting to the PS5 can be frustrating. This can happen due to network interruptions or wrong settings.
  • Lagging or Poor Performance: If Remote Play is lagging, it could be due to slow internet speeds or high network traffic.
  • Device Compatibility: Not all devices support Remote Play, which can lead to issues during gameplay.
  • Software Glitches: Outdated software or system settings may hinder Remote Play functionality.

Tips and Easy Solutions to Fix PS5 Remote Play Issues

Now that we understand some common problems, let’s explore straightforward solutions to help you get PS5 Remote Play working smoothly again!

Check Your Internet Connection 🌐

The quality of your internet connection is critical for a seamless Remote Play experience. Ensure that both your PS5 and the device you're using for Remote Play are connected to a stable and fast internet connection.

Recommended Internet Speeds

To achieve optimal performance, aim for the following minimum internet speeds:

<table> <tr> <th>Activity</th> <th>Minimum Speed</th> </tr> <tr> <td>Remote Play</td> <td>5 Mbps</td> </tr> <tr> <td>Optimal Remote Play</td> <td>15 Mbps</td> </tr> </table>

Note: Always prefer a wired connection for your PS5 if possible, as this provides more stability compared to Wi-Fi. If using Wi-Fi, ensure you're close to the router.

Update Your PS5 and Remote Play App 🔄

Outdated software can often lead to compatibility issues. Ensure both your PS5 system software and the Remote Play app on your device are up to date.

  1. For PS5: Go to Settings > System > System Software > System Software Update and Settings > Update System Software.
  2. For Remote Play App: Check your device’s app store (Google Play Store for Android, App Store for iOS) and update if necessary.

Restart Your Devices 🔄

Sometimes, all it takes to resolve technical issues is a simple restart. Restart your PS5 and the device you’re using for Remote Play. This can help refresh the connection and clear temporary glitches.

Reconfigure Remote Play Settings ⚙️

Incorrect settings can lead to connectivity issues. Here’s how to check and adjust your Remote Play settings on your PS5:

  1. Go to Settings > System > Remote Play.
  2. Make sure Enable Remote Play is checked.
  3. Under the Link Device section, ensure your device is correctly linked.
  4. Enable Stay Connected to the Internet in the Power Saving settings to allow your PS5 to remain connected while in Rest Mode.

Check Your Router Settings 🛠️

Your router settings can significantly impact Remote Play performance. Here are some recommendations:

  • Port Forwarding: Enable port forwarding for your PS5. The default ports for PS5 Remote Play are TCP 9295 and 9296.
  • UPnP (Universal Plug and Play): Make sure UPnP is enabled in your router settings. This can help with automatic port forwarding.
  • Firewall Settings: Ensure your firewall is not blocking the connection. Consult your router’s manual to adjust these settings.

Test Your Connection 📝

To determine whether the problem lies with your internet connection or device settings, use the Connection Test feature on your PS5. This can help identify any connectivity issues.

  1. Go to Settings > Network > Test Internet Connection.

Try Different Devices 📱💻

If Remote Play is not working on a specific device, try using another device to see if the problem persists. This could help isolate whether the issue is device-specific or related to your PS5 settings.

Adjust Streaming Quality Settings 🎨

If you’re experiencing lag during gameplay, consider lowering the video quality settings for Remote Play:

  1. Open the Remote Play app.
  2. Navigate to Settings.
  3. Adjust the quality settings according to your internet speed. Choosing a lower resolution may improve performance.

Disable VPNs and Firewalls 🔒

Using a VPN can interfere with Remote Play connections. If you’re using a VPN, try disabling it to see if the connection improves. Additionally, firewall settings on your PC or device can block Remote Play; make sure to adjust them accordingly.

Reset PS5 Network Settings 🔧

If all else fails, resetting your PS5’s network settings might resolve underlying issues. Here's how to do it:

  1. Go to Settings > Network.
  2. Select Reset Network Settings.
  3. Follow the prompts to complete the reset.

Contact PlayStation Support 🎧

If you’ve tried all the above methods and still can’t get Remote Play to work, it may be time to reach out to PlayStation Support. They can provide further assistance and diagnose potential hardware issues.

Additional Tips for Optimal Remote Play Experience

  • Limit Network Traffic: Avoid heavy bandwidth usage on your network while using Remote Play. This includes streaming videos or large downloads.
  • Use Direct IP Connection: If possible, connect your PS5 and the Remote Play device using direct IP connections for improved stability.
  • Reduce Distance: Minimize the distance between your PS5 and router for better Wi-Fi reception.
  • Use a Dual-Band Router: If available, utilize a dual-band router (2.4 GHz and 5 GHz) to choose the less congested band for better performance.

Conclusion

By following these easy solutions and tips, you should be well on your way to fixing any issues with PS5 Remote Play. Whether it’s adjusting your network settings, ensuring your devices are updated, or simply restarting, troubleshooting doesn’t have to be complicated. Happy gaming! 🎮✨